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General Rental Information

Important documents

The lessee and the driver must be in possession of a full, valid driver's license for at least one year and present it together with a valid passport or EU/EEA identity card while receiving delivery of the vehicle. Furthermore, the following conditions apply depending on the issuing country of the driving licence. EU Driving Licences Valid driving licences of all EU countries are accepted. All Other Licences Driving Licences printed with non-Roman Alphabet (Arabic, Japanese, and Cyrillic) must be accompanied by a valid International Driving Permit.

For driving licenses from countries not part of the Geneva/ Vienna Convention on Road Traffic, an official translation of the license in English must be presented with the original license.

Sixt supports Chinese customers with the necessary translations via Sixt WeChat Account or via following link: Link . This or any other kind of valid translation of the driving license can only be accepted if accompanied by the original driving license.

Please show a valid driver's license and passport / EU/EEA identity card at time of pick up.

Photocopies, digital licenses, Learner's Permits, and driver's licenses with driving restrictions will not be accepted.

Age restrictions

Certain regulations apply related to minimum age and possession of driver's license which can be found during the booking process depending on the booked vehicle. Basically, the minimum age for every driver is 19 years (having held the driving license for at least 1 year). A deviation from the minimum age is possible depending on the vehicle. In Norway, the following rules apply for the minimum age and possession of a driver's license:

Minimum AgeLicense RequirementsCar Category
19License held for 1 yearECMR, CDMR, IXNR, ECAR, CDAR, ECAE, CDAE, SDAE, CWAR, SWAR, SWAE, SWBE, SVAR, SVAE, SFMR, SFBR, CFAR, SFAR, CFAE, IFAE, SFAE, FFAE, GFAR
25License held for 2 yearsPXBR, PDAE, FWAR, OVMR, SVAX, FVAR, FVAE, FFAR, PFAR, LFAR, LVAE, PFAE, LFAE
27License held for 2 yearsLVAR, LFAX, XFAR, XFAX, XSAE, XLAE, XFAE, XFAH, XFLE, UFAR

Driving license for vehicle group OVMR must include approval for category D1. EU citizens can drive vehicles with up to 8 passenger seats (8 + driver) (FVMR).

A surcharge applies for young drivers under 23 years.

Tariff information

General

All credit cards from internationally recognized credit card companies - such as American Express, Eurocard/Mastercard, Diners Club and Visa are acceptable as payment methods whereas all prepaid and debit cards (Visa Electron) are not accepted. The payment method must have been issued in the name of the driver. This must be presented at the time of vehicle pick-up and be valid at this time. The renter must be the owner of the indicated creditcard. The authorised driver details and method of payment will be confirmed at reservation stage and cannot be amended. All extra costs that occur during the car rental will be charged to this credit card.

Sixt CarExpress Servicecard (Advantage Circle) is only accepted in combination with a valid Credit Card.

Cash Payment is not accepted.

Please note, that payments with credit card may require the PIN of the credit card.

Customers will be subject to a credit check and the result must be successful in order to rent a car.

An advance charge approval is obtained for the chosen means of payment as a security. The exact deposit is determined on collection since the amount is dependent on the vehicle.

Advance Charge Approval
CRS CodeNOK
E***, C***, I***, S***, F***, G***rental amount + 5,000.00
P***, L***, X***, SV**, FV**, OV**rental amount + 10,000.00
UFARrental amount + 15.000,00
XFAX, XSAE, XLAE, XFLErental amount + 25,000.00

Special rental information when booking Prepaid rates

Prepaid tariff - Pay now

When booking at a prepaid rate, the payment will be charged along with the total rental price (incl. booked extras and charges) prior to the rental. The driver and mode of payment shall be finalised at the time of reservation and cannot be changed. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card. A refund shall not be issued for non-collection, vehicle being collected late or returned early.

Changing booking

A prepaid booking can be changed up to 48 hours before the start of the rental (depending on availability) in return for a booking modification fee of 160,00 NOK. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this modification leads to a lesser rental cost. Any changes made to a prepaid reservation may impact the rental rate. A change from a prepaid rate to a non-prepaid rate is not possible.

Cancellation

A booking can be cancelled before the start of the rental. In the event of cancellation, the payment already made towards the rental will be paid back subject to a cancellation charge. The cancellation charge shall be the amount of the rental charge ( including any extras and charges) for a maximum of 3 rental days. Cancellations can be made online or in writing and must be addressed to: Sixt Norway Headquarters, Autoleie AS, Box 245, 4663 Kristiansand, Fax: +47 81522466, Email: reservation@sixt.no.

Cancellations or changes made within 24 hours of booking can be completed free of charge, provided the scheduled pick-up time is more than 48 hours away.

No-show

In the event that the booked vehicle is not collected or not collected at the agreed time, the rental charge already paid shall be withheld in full.

Protection conditions

Insurances are sold on behalf of Protector Forsikring ASA / Organisation no 985279721.

Read terms and conditions here: English Norsk

The self risk/deductible amounts below are applicable per individual damage/claim

Third Party Insurance (TI)

Insurance coverage for the vehicle rented includes Third Party Liability with unlimited cover for personal injuries and material damages.

Excluded from the insurance is the use of the vehicle for the transport of dangerous goods. All insurance cover as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver's license at the time of the event giving rise to claim.

Loss Damage Waiver (LDW)

Loss damage waiver (incl. theft protection) reduces the drivers responsibility to a part of the vehicle in case of damage or theft.

Excluded from the coverage are damages on windshield, tyres, rims and interior.

If LDW is accepted, customer is only responsible for the following amounts: 15,000.00 NKR - E***, C***, I*** 20,000.00 NKR - S***, F***, G***, P***, L***, XFAR, XFAE, XFAH, UFAR 25,000.00 NKR - OVMR 30,000.00 NKR - XSAE, XLAE, XFAX, XFLE

If LDW is not accepted the customer will be held liable for the full value of the car.

Loss damage waiver (including Theft Protection) with reduced excess (BE)

If LDW is already included in the rates, the renter can choose Loss damage waiver (including Theft Protection) with reduced excess to reduce the Non-Waiverable Responsibility.

Excluded from the coverage are damages on windshield, tyres, rims and interior.

If Loss damage waiver (including Theft Protection) with reduced excess is accepted, customer is only responsible for the following amounts: 7,500.00 NKR - E***, C***, I*** 10,000.00 NKR - S***, F***, G***, P***, L***, XFAR, XFAE, XFAH, UFAR 12,500.00 NKR - OVMR 15,000.00 NKR - XSAE, XLAE, XFAX, XFLE

Loss damage waiver (including Theft Protection) with minimum excess (BF)

If LDW is already included in the rates, the renter can choose Loss damage waiver (including Theft Protection) with minimum excess to eliminate the Non-Waiverable Responsibility.

Excluded from the coverage are damages on windshield, tyres, rims and interior.

If Loss damage waiver (including Theft Protection) with minimum excess is accepted, customer is only responsible for the following amounts: 0.00 NKR

Personal Accident Insurance (PAP)

By taking out personal accident insurance coverage can also be extended to cover the consequences of an accident.

By taking out PAP the limit of liability is: 200,000.00 NOK for invalidity, 100,000.00 NOK in case of death.

Tyre and Windscreen Coverage (TG)

The tire and glass coverage provides protection for damages on tires, windscreen, side windows and the rear window with a deductible of EUR 0.00.

If the protection is not accepted, the customer will be held liable for the amount of the damage with a maximum amount up to 30,000.00 NKR depending on the car group.

Interior Protection

By taking out insurance protection for the interior, liability in the event of soil or damage to the vehicle interior can be reduced to a predetermined deductible or eliminated.

Roadside Assistance Insurance

Roadside Assistance Insurance provides extended roadside coverage during the rental period. The product includes on-site assistance, towing, and coverage of costs related to certain self-inflicted incidents. The coverage applies within Norway and on authorised trips abroad.

Assistance, towing, and cost coverage in the event of the following self-inflicted incidents: - Running out of fuel or battery - Jump-start due to a flat battery - Keys locked inside the vehicle or lost keys - Flat tire - Getting stuck (e.g. in snow or mud)

In addition, the product includes a mobility guarantee to ensure that the journey can continue if the vehicle can no longer be used.

In the event of an incident, the customer must always contact the rental station first for guidance on how to proceed. If the station is unavailable, Viking Roadside Assistance must be contacted directly. Sixt Norway only covers costs related to services provided by Viking. If the customer chooses to use another roadside service, the cost must be covered by the customer.

' There is no VAT applicable for LDW, Top Cover LDW, Super Top Cover LDW, PAP, BQ and TG.

Cross Border Rentals & Territorial Restrictions

Cross Border Rentals are allowed to the following countries:

For Cross Border Rentals to Denmark, Finland and Sweden no Greencard is needed.

For Cross Border Rentals out of the Nordic countries a written confirmation is needed. Cross Border Rentals are on request only, please contact the local rental station. When the station has given the permission, a Greencard is needed. This will be given to the customer at the counter.

In case of offence against Cross Border & Territorial Restrictions all insurances lose their validity.

In addition, a charge of 3 NOK per km will be added to your final rental amount.

Ferry trips: It is allowed to use the rental car on ferries. The protection remains valid.

Extras

Accessories are bookable without obligation and subject to availability.

One-Way Rentals

One-way-rentals within in Norway are allowed at certain branches. Please contact your Sixt local rental station or our hotline.

International One-Way Rentals are not allowed.

In the case of unannounced and unauthorised one-way rentals, we reserve the right to charge an additional fee.

Navigation system

Navigation systems are available subject to a fee.

Additional Driver

A charge is levied for the additional driver, whose details are noted in the lease only if the additional driver presents a valid driver's license.

Baby and child seats

Baby seats, child seats and booster seats are available subject to a fee.

Vehicle refueling

All vehicles are supplied with a full tank of fuel and should be refilled prior to return to Sixt, otherwise the current refueling charges will apply.

Electric vehicles are rented out with a minimum of 70% charge. In case the vehicle is not returned with the same charge level as pick up level, a daily rate to charge of kWh used will be applied. If the car is returned with less than 70% charge level, a fee of 295 NOK will be applied in addition to the daily rate to charge of the kWh used.

If desired, the vehicle will be refuled according to currently available conditions after returning it to the station.

Delivery & Collection

Delivery/Collection Service is on request. Please contact the local rental station.

The renter is obliged to report the vehicle back to SIXT at the end of the rental period.

Winter equipment

During the period of November 1st until April 30th snow tyres exist for all car groups.

A winter service fee of NOK 55,- per day / maximum NOK 300,- per rental will apply in the period 01.11 - 30.04, if it is not already included in the rate

Ski box

A ski box is available for the following car groups subject to a fee: PXBR and SFBR.

Luggage rack

Luggage racks are available for the following car groups subject to a fee: PXBR and SFBR. (Roof rack for skis / snowboard with straps)

Other charges and taxes

Premium Location Fee

A premium location fee occurs for rentals at airport and train stations.

Out Of Hours

Out of opening hours service is available at selected stations. In this case, an additional charge applies for the provision of the service.

For drop-off out of opening hours a key box is provided.

Administration Fee for Fine

The renter is liable for payment of all traffic/parking fines occuring during the rental.

If the renter has a traffic/parking fine during the rental the renter will be charged an Administration Fee together with the first settlement-proposition.

Registration Fee/Road Tax

In some Norwegian cities toll road fee may apply. The car will be equipped with an AutoPass chip next to the driving mirror. The cost for the chip is 45.00 NOK per day, maximum 296.00 NOK per rental. Additionally there will be extra costs for passing a toll road station, which will be charged from your credit card within 5 days after return. Moving or removing the chip is not allowed and will be fined.

Loss Of Key

A Loss Of Key Fee applies.

Loss or damage of the charging cable for e-vehicles and hybrid vehicles

In the event of loss or damage of the charging cable for electrical vehicles and plug-in hybrid vehicles, a fee will be charged for the replacement of the cable.

Special cleaning and non-usability of the vehicle

In case the car requires a special cleaning procedure (i.e. smell removal, animal pollution, spill of liquids etc.) after returning, a cleaning charge will apply. Smoking is not allowed.

All rates are inclusive of VAT (if VAT incurs). For corporate customers with individual agreements alternative prices and regulations can apply.